Guide filters Change the channel filters on your guide.
View the Spectrum Guide Settings, quick Reference Guide, not your guide?
Check your connections for any loose or damaged connectors.
If you have a question about DTV, be sure to have a look at our.If you think your Spectrum receiver is turning off on its own, you should check the Power Settings.Reset the data on your Spectrum receiver by pressing up, right, down, left on your remote.Change channels to determine if the audio mismatch is channel-specific.Then turn the setting back on, and select Save.If that doesn't work, send the book of tea a refresh signal to your Spectrum receiver.Use our Interactive Voice Response (IVR) system to send a refresh signal to your Spectrum receiver: Dial (855).If you live in or near.Wait for the Guide to process your request.We are investigating this for future updates.Video description is available for many programs on the secondary audio program, or SAP.This process can take up to 15 minutes to complete.
You can: Error Codes If you see an error code, try the troubleshooting steps above, which should resolve most issues.
Worth Spectrum Guide recently changed after I upgraded.
If you think your Spectrum receiver is turning off on its own, check the Power Settings that automatically power off your Spectrum receiver after 4 hours of idle time.
Setting not working correctly If a particular setting is not working, turn that setting off and select Save.
No picture/No signal Verify the TV is on the correct input (Video 1, hdmi, etc.) by pressing Input, Source or TV/Video on your remote control.I promise that CaptionMax did not reach into your home and turn on video description just to mess with your head!Channel up/down to determine if the issue is channel specific.More Frequently Asked Questions What if I have no audio or low audio?Then choose Reset Data and try again.